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Contributing to Society through Clothing

Last Updated: 2019.03.12
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We collect clothing no longer needed by customers, striving to maximize the power of clothing and to ensure clothes are delivered to those in need. We donate collected clothing to refugees and displaced people around the world, as well as to socially vulnerable people in the communities we serve through our stores. We also use the power of clothing to help victims of disasters.

Clothing Donations

UNIQLO and GU: All-Product Recycling Initiative

In 2006, UNIQLO began working with the UN Refugee Agency (UNHCR) through our All-Product Recycling initiative. Under this program, we collect clothing no longer needed by customers, donating these items to refugees and displaced persons. In 2010, GU began its own recycling program as well. As of August 2018, UNIQLO and GU cooperate to collect clothing in 18 countries.

Clothing Donations Through All-Product Recycling Initiative (Cumulative Through August 2018)

Clothing Donations Through All-Product Recycling Initiative (Cumulative Through August 2018)

Related link

Theory: Closet for Needs

In 2015, Theory in Japan started Closet for Needs, a project to help women victims of domestic violence through clothing donations. Under this program, Theory employees collect and donate clothing to women who have been forced to live in shelters under constrained circumstances due to domestic violence. The program originated as an employee-generated idea. When donating clothing, Theory sets up a temporary store staffed by employees. Women are free to browse and choose the clothing they like best. The concept behind this program is that Theory apparel, employee communications skills, and style suggestions combine to help women recover their self-esteem and gain confidence.

Theory

Theory employee shows warm hospitality during a clothing donation

Emergency Disaster Relief

Fast Retailing springs into action in response to disasters in Japan and around the world, helping victims through the power of clothing.

Great East Japan Earthquake Recovery Support

Fast Retailing went to work in the immediate aftermath of the March 2011 earthquake and tsunami in eastern Japan. We donated clothing, worked with NGOs, opened stores, and engaged in a number of other measures to support recovery in the region.

・Working With NPOs and Other Groups in Disaster Areas (2011-2014)

In February 2012, we launched the UNIQLO Recovery Assistance Project, designed to provide ongoing aid in areas affected by the Great East Japan Earthquake. We established a recovery fund consisting of JPY300 million from sales of UNIQLO stores throughout Japan and financial donations from customers. Over the course of three years, we provided funding to five organizations (NGO, NPO) involved in providing general economic assistance and helping victims recover independence and find employment: JEN, ADRA Japan, PlaNet Finance Japan, IVY, and Tohoku Common Profit Investment Fund.

・Work Experience for High School Students Affected by the Disaster (2014-2017)

In March 2014, we worked with NGO ADRA Japan in a project to provide UNIQLO store work experience program to high school students affected by the disaster. A total of 14 first-year students from Futaba Senior High School participated in the project. These students were at a temporary school in Iwaki City (Fukushima Prefecture), having been evacuated from Futaba, a community neighboring the damaged Fukushima Daiichi Nuclear Reactor. The students were assigned the challenge of making the UNIQLO Iwaki Onahama store the most popular in the region. The 14 students combined their ideas to suggest fashion styles tailored to local community needs, create posters, work with customers, and perform other tasks.

Learning the value of customer service through working experience opportunities

・From Temporary Locations to Permanent Stores; Ongoing Community Service (2012- )

On March 9, 2012, UNIQLO opened a temporary store in Kesennuma (Miyagi Prefecture), scheduled to operate for just one year. However, the store celebrated a major expansion and grand reopening on November 29, 2013, spurred by the desires and cooperation of the local customers and government.
Similarly, UNIQLO Sea Plaza Kamaishi (Iwate Prefecture) was also opened as a temporary location on March 9, 2012. This store was opened as the new UNIQLO Aeon Town Kamaishi on March 14, 2014. The new store featured a larger space and selection of products for local customers.
The UNIQLO Haramachi store in Fukushima prefecture was forced to close temporarily after the disaster. Now open once again, this store has joined the other two to provide local customers with clothing, employment, and spaces to enjoy everyday life.

Temporary Location of the UNIQLO Kesennuma

・Providing Emergency Support After the Earthquake (2011- )

In the immediate aftermath of the Great East Japan Earthquake, Fast Retailing Group employees were mobilized as volunteers to go to disaster areas and distribute clothing to those in need. A total 347 employees volunteered, distributing 1.2 million articles of innerwear and other clothing from Fast Retail Group companies. Fast Retailing customers, business partners, employees, and others donated funds, delivered to the disaster area through the Japan Red Cross.

Main Donations

Month/YearIncidentAmount DonatedPress Releases
September, 2018Hokkaido EarthquakeApproximately 17,700 sets of outerwear, fleece jackets and innerwear.Fast Retailing to Provide Assistance for Recent Hokkaido Earthquake
July, 2018The Japan FloodsApproximately 46,000 sets of T-shirts and innerwear.Fast Retailing to Provide Assistance for the Japan Floods
April, 2016Kumamoto EarthquakeApproximately 13,600 sets of room wear and innerwear.Fast Retailing Provides Assistance for the 2016 Kumamoto Earthquake
September, 2015Tropical Storm EtauApproximately 3,800 sets of T-shirts and innerwear.Fast Retailing Provides Emergency Relief for Tropical Storm Etau
April, 2015The Earthquake in NepalUS$ 100,000 donation.Fast Retailing Relief for the Earthquake in Nepal

The Fast Retailing Group and our employees participate in disaster relief around the world. Please see "Progress" for more.


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