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Create New Value Through Products and Services

Last Updated: 2021.09.13
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Development

  • Innovative Washing Process for Usage
  • UNIQLO DOWN RECYCLING
  • Recycled Polyester Fibers

Responsible Procurement

  • Procurement of Plant-Derived Materials
  • Procurement of Animal-Derived Materials

Reuse and Recycle Activities

  • Reusing Clothes
  • Recycling Clothes

Social Business Initiatives

  • A Brief History of Grameen UNIQLO

Pursuing Customer Satisfaction

  • Online Customer Satisfaction Surveys
  • Customer-Friendly Service Centers
  • Using Data to Create the Best Products and Services for Our Customers

Quality and Safety

  • Quality and Safety Management System
  • Technical Support of Partner Factories Through Takumi (Textile Artisans)
  • Voluntary Product Recalls

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