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Create New Value Through Products and Services

Last Updated: 2018.11.30
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Product Planning /
Research and
Development

・Innovative Washing Process for
Jeans to Cut Water Usage

Responsible Procurement

・Procurement of Plant-Derived
Materials
・Procurement of Animal-Derived
Materials

Social Business Initiatives

・A Brief History of Grameen UNIQLO

Pursuing Customer Satisfaction

・Online Customer Satisfaction
Surveys
・Customer-Friendly Service
Centers
・Using Data to Create the Best
Products and Services for Our
Customers

Quality and Safety

・Quality and Safety Management
System
・Technical Support of Partner
Factories Through Takumi
(Textile Artisans)
・Voluntary Product Recalls


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