Recruitment Background
Fast Retailing Group's statement is "Change clothes, change common sense, change the world. This is the statement of the Fast Retailing Group. Under the concept of "LifeWear," we aim to become the world's most needed and loved brand through clothing, which is indispensable to the lives of people around the world. We sell our unique products at prices that are affordable for all kinds of people. Sales revenue has reached 3 trillion yen in the 40 years since its establishment, and the company has set a long-term goal of 10 trillion yen in sales revenue. This means that our goal is not sales growth per se, but rather to realize the high level of service demanded by our customers and to become a company that can improve society along with our corporate growth. We have positioned the current period of transformation as our "Fourth Foundation," and one of the drivers of this transformation is the use of technology. We are looking for someone who can work with us to promote digital transformation on a global scale.

Outline of the department
The mission of the "Digital Business Transformation Service Department" is to create results by defining, building, and thoroughly utilizing future-oriented business systems from the customer's perspective, regardless of the boundaries between business and IT, headquarters and field, and real and virtual. We are characterized by our end-to-end approach to the entire process of business and system transformation. While controlling the core aspects of business construction and system development in-house, we also actively collaborate with companies that possess the world's most advanced technologies and promote the introduction of new technologies such as AI. The organization is composed of multinational members with diverse backgrounds, including project managers, engineers, and data scientists, who use their strengths to collaborate across team and department boundaries to achieve the best customer experience and business growth, while placing importance on employee growth.
This team supports the IT systems of our global stores and e-commerce, as well as the overall IT systems of the global headquarters base that support these systems, from Japan, our GHQ. We proactively identify risks associated with business expansion, disaster risks, and changes in laws and regulations in each country, and build an IT governance and operation system that allows customers to enjoy shopping with peace of mind 24 hours a day, 365 days a year, globally. The West Japan location, where this position is located, has an important role in dispersing disaster risks at GHQ by dividing our bases in Japan into Tokyo and Osaka.

■ Job Description
This position is responsible for leading the stable operation of IT systems for all global brands of our group through control of IT systems, operational management, tracking of failure responses, and implementation and operation of operational management tools.
An example of Job Description is as follows. Specific assignments will be considered based on skills and experience.
1. IT Service Operation Management
Design and implement management processes (incident management, problem management, release management, IT asset management, etc.) based on ITIL and other frameworks, and manage and improve the operational status of IT services across all systems globally. We contribute to the improvement of customer satisfaction and business expansion on a global basis through In addition, the role will lead the planning and project implementation of thorough automation, efficiency, quality improvement, and risk reduction measures to optimize IT system operations across the entire company. 2.
2. implementation and operation of system management tools
From the perspective of IT risks, including information security and compliance, we plan, study, build, and operate system management tools (PAM, SIEM, vulnerability countermeasures, system monitoring, etc.) that provide IT service assurance, as well as systems to achieve more efficient and automated IT service operation management. When implementing system management tools, we are responsible for designing system operation business processes that assume the implementation of the tools, designing and implementing the tools, training IT department staff, and establishing, operating, and improving the tools. Through these activities, the position will contribute to the standardization, efficiency, and quality improvement of IT services on a global basis.
Job Descriptions are subject to change within the scope of work related to each department of the headquarters as a result of departmental or organizational changes.

■Career Path
In addition to expanding your area of responsibility in system operation management, there are abundant opportunities to get involved in in-house system design and development, etc., depending on your ability, aptitude, and motivation. There are many opportunities for you to work not only in Japan but also at our overseas offices.

Required Experience, Skills and Abilities
ITIL Foundation certification and at least 5 years of experience in designing, implementing, managing, evaluating, and improving processes related to IT service management, mainly in the area of service operations.
Experience in design, implementation, operation, and improvement of system management tools such as system monitoring and authentication infrastructure
At least 3 years of experience in IT system design, development, operation, and improvement
Experience in any of the following IT systems
- PM for information system development projects
- Information system security
- System infrastructure design and construction using cloud infrastructure such as AWS/GCP
Smooth communication skills in Japanese (JLPT N2 or above)
Able to work positively in a work environment where English is used on a daily basis *No fluency or work experience is required at this time.

■Welcome experience, skills and abilities
ITSM/ITIL related certifications
Project management certification (PMP/Prince2, etc.)
Security related certifications (CISSP, etc.)
Experience in implementation, maintenance and operation of high-availability and high-security systems
Experience in implementation, maintenance and operation of CI/CD tools
Business level English skills (TOEIC score of 700 or above)

Company Name
Fast Retailing Corporation

Employment Type
Full-time employee (no fixed term, probationary period (3 months))

Annual salary
Annual salary range: 7.04-15 million yen (monthly salary: 440,000-830,000 yen)
Commuting allowance, overtime allowance, etc. (*All in accordance with our company's regulations)
Bonuses: Semiannual bonus twice a year, year-end bonus (payment and amount to be determined based on company performance and personnel evaluation)
Promotion: Twice a year (determined according to personnel evaluation)
(Whether or not and the amount will be determined based on the company's performance and personnel evaluation)

Working hours
Flextime system or management supervisor
Flextime system
Standard working hours per day ... 8 hours, break ... 1 hour
Core time ... 9:00 - 14:00
Flexible hours ... 6:00-9:00 and 14:00-20:00 with overtime

Supervisors
Based on the working hours of the department to which the employee belongs, and left to the employee's decision

Vacations and Vacations
2 days off per week (Saturdays, Sundays, and national holidays correspond to working days) Annual paid vacations, special/ congratulatory/condolence leave, childcare/nursing care leave system, etc.
In addition to paid vacations, special leave is granted in the first and second terms (the number of days granted varies depending on the employment status and the company to which the employee belongs).

Insurance
Social insurance (health insurance, employee pension, unemployment insurance, workers' accident compensation insurance, nursing care insurance)

Benefits
Employee stock ownership system, Mutual aid association system, Affiliated welfare programs, Employee discount system, Cafeteria, Exclusive shuttle bus (for commuting to the Ariake office), Defined contribution pension system

Other
We are actively recruiting mid-career workers for our group companies (Fast Retailing, UNIQLO, GU, etc.). We would appreciate it if you could also check the following and consider applying.
-You may apply to multiple companies within the Fast Retailing Group at the same time. However, please note that even if you are selected for multiple companies, you will only be able to advance to the final selection process for one position at a time.
-We will consider your resume and the results of the interview, and may offer you a position in another Fast Retailing Group company or company.

Smoking is not permitted on the premises or indoors, and there are no smoking rooms or other smoking areas.

(Osaka) West Japan Warehouse: 2-1-1, Saito Hanada, Ibaraki City, Osaka, Japan
Commuting by car is possible. Shuttle bus service is available from Ibaraki Station and Senri Chuo Station.
Location may be changed to other locations as determined by the company, including overseas.