Reason for Hiring:

The Fast Retailing Group is advancing the “mainstreaming of e-commerce” as a cornerstone of our retail transformation efforts, aimed at providing customers with a convenient and enjoyable shopping experience anytime, anywhere. As we strive to become the No. 1 brand most loved by customers worldwide, the growth of our e-commerce business is essential. The Global Digital Commerce Department, which is responsible for driving our global e-commerce business, is leading initiatives such as e-commerce business transformation, rollout to overseas markets, and business development that bridges physical stores and e-commerce.

Department Overview:

The mission of the Global E-Commerce Management Strategy Team, to which you will be assigned, is to identify challenges in the Group’s global e-commerce business, develop and implement action plans based on those findings, and drive transformation centered on e-commerce to realize a “Global One” approach and “Management by All,” where every action contributes to customer satisfaction.
Based on this mission, the team performs the following functions and roles:
(1) Management Control: Formulating Group-wide and global budgets, managing budget versus actual performance, and monitoring KPIs
(2) Identification and Resolution of Management Issues: Identifying cross-functional challenges—including business planning/merchandising, inventory, production, logistics, marketing, and IT—and formulating and executing solutions
(3) Data: Providing data analysis and reporting necessary for identifying business challenges
(4) Executive Development: Planning and executing talent development initiatives to strengthen the Group’s and global e-commerce management structure
(5) IT Strategy and Planning: Formulating and executing product strategies for the e-commerce platform with a focus on business growth

Job Description：

For this opening, we are seeking a candidate for the (5) IT Strategy position to lead the planning and execution of product strategies for our e-commerce platform. Your specific role will be determined during the selection process based on your interests and suitability.

• You will lead the development of business plans for digital solutions—such as the mobile apps and online stores for UNIQLO and GU, as well as the back-end business systems that support these online stores—and for new services, including IT product launches. You will also be responsible for establishing necessary metrics and KPIs, as well as leading UI/UX design and feature development for these products.
• Specifically, the role involves the following responsibilities:
• Maximizing app user numbers and purchase volumes through customer experience design both in-store and online
• Maximizing the number of online store users and purchases
• Designing user experiences based on data analysis and user interviews
• Enhancing the usability of existing products and implementing growth hacking strategies
• Expanding the value proposition through the introduction of new services and features
• Requirement consolidation, definition, and screen design in product development

• The Job Description may change within the scope of duties related to each department within headquarters due to department transfers or organizational changes.

Career Path

Depending on your career aspirations, there are a wide range of career opportunities available, including becoming a leader on the corporate strategy team, a manager of the overseas e-commerce business, a head of e-commerce operations in various countries, or a transfer to the internal IT department.

Required Experience, Skills, and Abilities

• Experience with large-scale B2C IT products, including the following:
• Experience directing projects from service planning through to release
• Experience directing development teams
• Experience collaborating with multiple stakeholders
• TOEIC score of 700 or higher, or equivalent English proficiency

　*Please include your TOEIC score, business English experience, study abroad experience, etc.

Preferred Experience, Skills, and Abilities

• UX design based on customer journey mapping
• Experience using mockup tools (Figma, Sketch, InVision, Prott, etc.)
• Experience in online/offline marketing
• Experience leading cross-departmental projects
• Business planning experience
• Ability to communicate effectively with executive leadership
• Experience participating in global rollouts
• Experience in in-house development

Company Name: Fast Retailing Co., Ltd.

Employment Type: Full-time Employee

Annual Salary

• Annual Salary Range: 8.64–15.00 million yen (Monthly Salary: 540,000–830,000 yen)
• Allowances: Commuting allowance, overtime pay, etc. (*All subject to company regulations)
• Bonuses: Semi-annual bonuses twice a year, year-end bonus (eligibility and amount determined based on company performance and performance evaluations)
• Promotions twice a year (determined based on performance evaluations)

*Salary will be determined based on company regulations, taking into account your previous annual income and experience, and is not limited to the figures listed above.

Working Hours

Flexible work hours or managerial/supervisory status

• Flexible work schedule

Standard daily working hours: 8 hours; Break: 1 hour
Core hours: 9:00 a.m. to 2:00 p.m.
Flexible hours…6:00 a.m.–9:00 a.m. and 2:00 p.m.–8:00 p.m. Overtime may be required

• Supervisors

Based on the working hours of the employee’s department; left to the employee’s discretion

Holidays and Leave

Two days off per week (Saturdays and Sundays; national holidays are workdays) Annual paid leave, special and bereavement leave, childcare and family care leave systems, etc.
*In addition to paid leave, special leave is granted in the first and second halves of the fiscal year (the number of days granted varies depending on employment status and the company to which the employee belongs)

Insurance Coverage

Social Insurance (Health Insurance, Employees’ Pension Insurance, Employment Insurance, Workers’ Compensation Insurance, Long-Term Care Insurance)

Employee Benefits

Employee stock ownership plan, mutual aid association, partner welfare programs, employee discount program, cafeteria, dedicated shuttle bus (for commuting to the Ariake office), defined contribution pension plan (full-time employees only)

Other

• Our company actively recruits mid-career professionals across various Group companies (Fast Retailing, UNIQLO, GU, etc.). We would appreciate it if you could review the information below and consider applying.
• Within the Fast Retailing Group, you may apply to multiple companies simultaneously. However, please note that even if the selection process proceeds at multiple companies, you can only advance to the final selection stage for one position at a time.
• Based on your submitted resume and interview evaluations, we may contact you to discuss other positions at different companies within the Fast Retailing Group.
• Measures Against Secondhand Smoke: Smoking is prohibited on the premises and indoors, and we do not provide designated smoking rooms. (Smoking is prohibited during working hours, including break times.)

Ariake Headquarters: 1-6-7 Ariake, Koto-ku, Tokyo, UNIQLO CITY
*Depending on business needs, you may be required to travel between offices.
*Your location may be changed to a location designated by the company, including overseas locations.