■Recruitment Background
The Fast Retailing Group (hereinafter the FR Group) aims to transform itself from a traditional retailer into a "Digital Consumer Retail Company" that transcends the boundaries of the retail industry, with the goal of becoming the world’s leading apparel group. In particular, we have identified globalization and digitalization as the FR Group’s top priorities and are working to enhance the level of digital marketing both within the Group and globally, as well as to build the infrastructure and platforms necessary for digital marketing. We are seeking individuals who can prioritize all of FR’s digital channels (owned, earned, and paid) and drive the implementation and transformation of “customer-centric marketing” based on customer feedback and data on a global scale.

■ Department Overview
The Global Digital Marketing Department is driving a global transformation toward becoming an “information-driven retail business” that enhances customer satisfaction and delivers new shopping experiences by providing each customer with the most relevant information. The department consists of three teams: Global Business Development, Social Media Marketing, and Customer Acquisition & CRM. This position is intended for assignment to the Customer Acquisition & CRM team.

■Job Description
The CRM team you will join works in collaboration with the IT team to build a world-class CRM platform. In this role, you will serve as a Global Headquarters (GHQ) representative, leading efforts to solve digital marketing challenges and drive growth for all FR Group brands across various countries, encompassing both online and offline customer touchpoints.
Your specific initial assignments will be determined through ongoing discussions during the selection process, based on your experience and career aspirations, but you are expected to work on themes such as the following:

(1) Driving CRM Marketing
・Develop CRM utilization strategies to create optimal customer experiences for each country and region while understanding their respective business goals, and lead projects based on those strategies as the project lead.
・Collaborate with IT and data analytics teams to analyze datasets in depth, and define and execute the global direction of marketing automation (MA) programs to maximize business impact.

(2) Driving the CRM Customer Data Platform
・Optimize front-end and back-end privacy settings in accordance with data privacy requirements in each country and region, as well as the specific context of all customer data.

(3) Driving and Supporting Country-Specific Operations
・Develop CRM programs for new product launches in alignment with the global marketing strategy. ・Identify ways to utilize CRM that lead to further improvements in the customer experience and maximize business value.
・As a CRM consultant, support digital marketing teams in each country and region to deliver world-class customer experiences.
*The Job Description may change within the scope of duties related to various headquarters departments due to department transfers or organizational changes.

■Career Path
・You will have opportunities to take on a wide range of roles, including General Manager or Leader of Global Business Planning and Development, Manager in the Digital Marketing field, Head of Business Planning and Development at overseas offices, Head of Digital Marketing, and more. You will also have the opportunity to take on challenges in business development for next-generation media and services.

■ Required Experience, Skills, and Abilities
・Business-level English proficiency, or a willingness to acquire it
・Experience proactively identifying business challenges and driving their resolution as a project leader
・At least 3 years of professional experience independently planning and executing data-driven digital marketing campaigns, with a focus on CRM
・In-depth knowledge of how to operate multiple CRM channels, including email, app push notifications, and SMS

■Desirable Experience, Skills, and Abilities
・Deep understanding of customer data platforms
・Experience planning and growing FMCG e-commerce sites (particularly apparel products)
・Experience implementing marketing automation (MA) tools such as Adobe Campaign or Salesforce
・Experience working with databases and proficiency in SQL
・Experience in both online and offline marketing aimed at expanding market share
・Experience collaborating with overseas offices, foreign-affiliated companies, and global business partners
・Experience in consulting, digital/IT-related roles, or project management within a corporate setting
・Japanese language proficiency is preferred but not required

■Company Name
Fast Retailing Co., Ltd.

■Employment Type
Full-time Employee (Permanent position, with a 3-month probationary period)

■Annual Salary
・Annual Salary Range: 8 million yen – 13.5 million yen (Monthly Salary: 500,000 yen – 750,000 yen)
・Allowances: Commuting allowance, overtime pay based on grade, etc. (※All subject to company regulations.)
・Bonuses: Semi-annual bonuses twice a year, year-end bonus (eligibility and amount determined based on company performance and performance evaluations)
・Promotions twice a year (determined based on performance evaluations)
*Salary will be determined based on company regulations, taking into account your previous annual income and experience, and is not limited to the figures listed above.

■ Working Hours
Flexible work hours, or managerial/supervisory positions
・Flexible Work Hours: Standard daily working hours of 8 hours, 1-hour break, core hours from 9:00 AM to 2:00 PM, flexible hours from 6:00 AM to 9:00 AM and 2:00 PM to 8:00 PM; overtime work may be required
・Supervisory staff: Based on the working hours of the assigned department, with scheduling left to the employee’s discretion

■Holidays and Leave
Two days off per week (Saturdays and Sundays; national holidays are working days) Annual paid leave, special leave (including bereavement leave), childcare and nursing care leave systems, etc.
*In addition to paid leave, special leave is granted in the first and second halves of the fiscal year (the number of days granted varies depending on employment status and the company to which the employee belongs)

■Insurance Coverage
Social Insurance (Health Insurance, Employees' Pension Insurance, Employment Insurance, Workers' Accident Compensation Insurance, Long-Term Care Insurance)

■Employee Benefits
Employee stock ownership plan, mutual aid association, partner welfare programs, employee discount program, cafeteria, dedicated shuttle bus (for commuting to the Ariake office)

■Other
・We actively recruit mid-career candidates across our group companies (Fast Retailing, UNIQLO, GU, etc.). We would appreciate it if you could review the information below and consider applying.
- You may apply to multiple companies within the Fast Retailing Group simultaneously. However, please note that even if the selection process proceeds at multiple companies, you can only advance to the final selection stage for one position at a time.
- Based on your submitted resume and interview evaluations, we may suggest other positions or companies within the Fast Retailing Group.
・Measures against secondhand smoke: Smoking is prohibited on the premises and indoors; we do not have designated smoking rooms. (Smoking is prohibited during working hours, including break times.)

Ariake Headquarters: 1-6-7 Ariake, Koto-ku, Tokyo, UNIQLO CITY

*Your location may be changed to a location designated by the company, including overseas locations.