Entry
Return
| Brand |  UNIQLO |
|---|---|
| Location |
Ariake Headquarters: UNIQLO CITY, 1-6-7 Ariake, Koto-ku, Tokyo *The location of the work may involve coming and going from one office to another for business reasons. Location may be changed to a location determined by the company, including overseas. |
| Update | Jun, 17 2025 |
Job Description
Background
The Uniform & Customization Department is engaged in new services and projects utilizing e-commerce and stores, and one of these is customization services such as printing (UTMe!) and embroidery to provide clothing that meets the individual needs of each customer. This time, we are looking for an assistant who can respond to requests for customization from corporate customers.
Outline of the department
UNIQLO's Japan operations provide new value to customers through personalized services that utilize both e-commerce services and in-store stores. You will be assigned to a team that takes orders related to customization from corporate customers. (10 members belonging to the team)
■ Job Description
As a response to corporate customers, you will be entrusted with general assistant duties in a series of processes from order receipt to delivery. Specifically, the duties are as follows
(1) Order handling: Confirm customer requests, mainly for orders placed via the Web. E-mail communication will occur as necessary.
(2) Inventory check and stocking: We will ask you to cooperate with other departments to stock orders from customers.
(3) Request customization to meet customer requests in cooperation with internal and external partners.
(3) Request customization of various patterns to internal and external partners based on the format of orders received.
(4) Management for delivery and payment
(4) Management for delivery and payment
After delivery, you will also be responsible for managing billing and payment.
After you join our company, you will receive on-the-job training from our employees.
The Uniform & Customization Department is engaged in new services and projects utilizing e-commerce and stores, and one of these is customization services such as printing (UTMe!) and embroidery to provide clothing that meets the individual needs of each customer. This time, we are looking for an assistant who can respond to requests for customization from corporate customers.
Outline of the department
UNIQLO's Japan operations provide new value to customers through personalized services that utilize both e-commerce services and in-store stores. You will be assigned to a team that takes orders related to customization from corporate customers. (10 members belonging to the team)
■ Job Description
As a response to corporate customers, you will be entrusted with general assistant duties in a series of processes from order receipt to delivery. Specifically, the duties are as follows
(1) Order handling: Confirm customer requests, mainly for orders placed via the Web. E-mail communication will occur as necessary.
(2) Inventory check and stocking: We will ask you to cooperate with other departments to stock orders from customers.
(3) Request customization to meet customer requests in cooperation with internal and external partners.
(3) Request customization of various patterns to internal and external partners based on the format of orders received.
(4) Management for delivery and payment
(4) Management for delivery and payment
After delivery, you will also be responsible for managing billing and payment.
After you join our company, you will receive on-the-job training from our employees.
Qualifications
Required Experience, Skills, and Abilities
Customer oriented and hospitality with the ability to act from the customer's point of view.
A willingness to find improvements and make changes for the better in daily operations
Proactive attitude to learn new skills
Excel (SUM and other basic functions and data management), Outlook, Word, PowerPoint
■Welcome experience, skills and abilities
Experience in corporate sales by phone or e-mail (regardless of industry)
Experience in sales administration with receiving and placing orders
Experience in e-commerce site operation support and order management
Experience in apparel business
Customer oriented and hospitality with the ability to act from the customer's point of view.
A willingness to find improvements and make changes for the better in daily operations
Proactive attitude to learn new skills
Excel (SUM and other basic functions and data management), Outlook, Word, PowerPoint
■Welcome experience, skills and abilities
Experience in corporate sales by phone or e-mail (regardless of industry)
Experience in sales administration with receiving and placing orders
Experience in e-commerce site operation support and order management
Experience in apparel business
Work Condition
Company Name
UNIQLO Corporation
Employment Type
Contract employee (fixed term, contract renewal at the end of August every year)
Contracts may be renewed in consideration of the company's business needs and the individual's performance (no automatic renewal).
There is no upper limit to the number of contract renewals (total period or number of renewals).
Annual salary
Annual salary range: 3,490,000-4,400,000 yen (monthly salary: 230,000-290,000 yen)
Commuting allowance, overtime allowance, etc. (*All in accordance with our company's regulations)
Bonuses: Semiannual bonuses twice a year, year-end bonuses (whether or not to be paid and the amount will be decided based on the company's performance and personnel evaluation)
Promotion: Twice a year (determined according to personnel evaluation)
(Not limited to the above, but will be determined based on our company's rules and regulations in consideration of annual salary and experience in previous jobs.
Working hours
General working hours
8 hours between 7:00 and 18:00 with 1 hour break
Please consult with us if you wish to work less than 8 hours.
Vacations and vacation
2 days off per week (Saturdays, Sundays, and national holidays *During busy periods, employees may be required to work on national holidays and take a substitute day off during the week) Annual paid vacations, special congratulatory or condolence leave, childcare or nursing care leave system, etc.
In addition to paid vacations, special leave is granted in the first and second semesters (the number of days granted varies depending on the employment status and the company to which the employee belongs).
Insurance
Social insurance (health insurance, employee pension, unemployment insurance, workers' accident compensation insurance, and nursing care insurance)
Benefits and programs
Employee stock ownership system, Mutual aid association system, Affiliated welfare programs, Employee discount system, Cafeteria, Exclusive shuttle bus (for commuting to Ariake office)
Others
We are actively recruiting mid-career workers for our group companies (Fast Retailing, UNIQLO, GU, etc.). We hope you will also check the following and consider applying.
-You may apply to multiple companies within the Fast Retailing Group at the same time. However, please note that even if you are selected for multiple companies, you will only be able to advance to the final round for one position at a time.
-We will consider your resume, interview evaluation, and other factors in the selection process and may offer you a position in another Fast Retailing Group company.
Smoking is not permitted on the premises or indoors, and there are no smoking rooms or other smoking areas. (Smoking is prohibited during working hours, including breaks.)
UNIQLO Corporation
Employment Type
Contract employee (fixed term, contract renewal at the end of August every year)
Contracts may be renewed in consideration of the company's business needs and the individual's performance (no automatic renewal).
There is no upper limit to the number of contract renewals (total period or number of renewals).
Annual salary
Annual salary range: 3,490,000-4,400,000 yen (monthly salary: 230,000-290,000 yen)
Commuting allowance, overtime allowance, etc. (*All in accordance with our company's regulations)
Bonuses: Semiannual bonuses twice a year, year-end bonuses (whether or not to be paid and the amount will be decided based on the company's performance and personnel evaluation)
Promotion: Twice a year (determined according to personnel evaluation)
(Not limited to the above, but will be determined based on our company's rules and regulations in consideration of annual salary and experience in previous jobs.
Working hours
General working hours
8 hours between 7:00 and 18:00 with 1 hour break
Please consult with us if you wish to work less than 8 hours.
Vacations and vacation
2 days off per week (Saturdays, Sundays, and national holidays *During busy periods, employees may be required to work on national holidays and take a substitute day off during the week) Annual paid vacations, special congratulatory or condolence leave, childcare or nursing care leave system, etc.
In addition to paid vacations, special leave is granted in the first and second semesters (the number of days granted varies depending on the employment status and the company to which the employee belongs).
Insurance
Social insurance (health insurance, employee pension, unemployment insurance, workers' accident compensation insurance, and nursing care insurance)
Benefits and programs
Employee stock ownership system, Mutual aid association system, Affiliated welfare programs, Employee discount system, Cafeteria, Exclusive shuttle bus (for commuting to Ariake office)
Others
We are actively recruiting mid-career workers for our group companies (Fast Retailing, UNIQLO, GU, etc.). We hope you will also check the following and consider applying.
-You may apply to multiple companies within the Fast Retailing Group at the same time. However, please note that even if you are selected for multiple companies, you will only be able to advance to the final round for one position at a time.
-We will consider your resume, interview evaluation, and other factors in the selection process and may offer you a position in another Fast Retailing Group company.
Smoking is not permitted on the premises or indoors, and there are no smoking rooms or other smoking areas. (Smoking is prohibited during working hours, including breaks.)
Location
Ariake Headquarters: UNIQLO CITY, 1-6-7 Ariake, Koto-ku, Tokyo
The location of the work may require travel to and from the office for work-related reasons.
Location may be changed to other locations as determined by the company, including overseas.
The location of the work may require travel to and from the office for work-related reasons.
Location may be changed to other locations as determined by the company, including overseas.
