Entry
Return
| Brand |  GU |
|---|---|
| Location |
Ariake Headquarters: 1-6-7 Ariake, Koto Ward, Tokyo, UNIQLO CITY |
| Update | Jun, 2 2026 |
Job Description
■Recruitment Background
GU, one of the Fast Retailing Group’s flagship brands, aims to become a true global brand by upholding its brand message, “YOUR FREEDOM: The freedom to reinvent yourself,” creating hit products that capture major trends, preventing stockouts of best-selling items, and delivering products and services that exceed customer expectations.
GU still faces many challenges on its path to becoming a true global brand. These include building a stronger management team through the recruitment and development of a diverse workforce; enhancing the quality of products and styling to create a shopping environment that is easy for customers to navigate;improving the accuracy of inventory and sales forecasts, and establishing a flexible system for additional production. We are seeking a candidate for the role of O2O Business Planning and Development Leader who can join us in advancing this global challenge—based on GU’s unique brand value of allowing customers to enjoy fashion to the fullest with a minimal number of SKUs and affordable prices—through transformations in every aspect of the apparel business.
■Department Overview
We operate the “GU Online Site,” the world’s largest flagship store that balances commerce and branding, and aim to achieve sustainable and disruptive growth in our e-commerce business as the engine of our company’s expansion.
The Store-e-Commerce Integration Team, for which we are currently recruiting, will collaborate with various departments to promote omnichannel initiatives and create a more seamless shopping experience between physical stores and e-commerce through digital touchpoints.
■Job Description
From both a product and service perspective in O2O, you will drive a more seamless shopping experience between physical stores and e-commerce through digital touchpoints, aiming to realize a world where “the clothes customers truly want are there when they want them, and they can buy them immediately.”
Your mission is to review business performance from a customer-centric perspective and collaborate with various departments—from product development to sales staff customer service—across the entire business value chain to drive omnichannel transformation. You will work closely with our digital specialists to plan and implement new services based on the GU app—which has been downloaded more than 45 million times in total—and to improve the app’s usability based on customer feedback.
Specifically, you will be responsible for the following:
(1) Expanding the customer base that uses both physical stores and e-commerce
(2) Expanding the number of users who opt for in-store pickup
(3) Introducing new services that integrate physical stores and e-commerce
* (Specific examples) New implementation of in-store pickup (Click & Collect) and ORDER & PICK services, etc.
■Career Path
Upon joining, you will gain an understanding of our in-store and online businesses while supporting the advancement of existing service initiatives. We expect you to take on the role of Product Manager at an early stage. Your scope of work will extend beyond Japan; you will scale domestic initiatives globally to deliver new experiential value to customers worldwide.
GU, one of the Fast Retailing Group’s flagship brands, aims to become a true global brand by upholding its brand message, “YOUR FREEDOM: The freedom to reinvent yourself,” creating hit products that capture major trends, preventing stockouts of best-selling items, and delivering products and services that exceed customer expectations.
GU still faces many challenges on its path to becoming a true global brand. These include building a stronger management team through the recruitment and development of a diverse workforce; enhancing the quality of products and styling to create a shopping environment that is easy for customers to navigate;improving the accuracy of inventory and sales forecasts, and establishing a flexible system for additional production. We are seeking a candidate for the role of O2O Business Planning and Development Leader who can join us in advancing this global challenge—based on GU’s unique brand value of allowing customers to enjoy fashion to the fullest with a minimal number of SKUs and affordable prices—through transformations in every aspect of the apparel business.
■Department Overview
We operate the “GU Online Site,” the world’s largest flagship store that balances commerce and branding, and aim to achieve sustainable and disruptive growth in our e-commerce business as the engine of our company’s expansion.
The Store-e-Commerce Integration Team, for which we are currently recruiting, will collaborate with various departments to promote omnichannel initiatives and create a more seamless shopping experience between physical stores and e-commerce through digital touchpoints.
■Job Description
From both a product and service perspective in O2O, you will drive a more seamless shopping experience between physical stores and e-commerce through digital touchpoints, aiming to realize a world where “the clothes customers truly want are there when they want them, and they can buy them immediately.”
Your mission is to review business performance from a customer-centric perspective and collaborate with various departments—from product development to sales staff customer service—across the entire business value chain to drive omnichannel transformation. You will work closely with our digital specialists to plan and implement new services based on the GU app—which has been downloaded more than 45 million times in total—and to improve the app’s usability based on customer feedback.
Specifically, you will be responsible for the following:
(1) Expanding the customer base that uses both physical stores and e-commerce
(2) Expanding the number of users who opt for in-store pickup
(3) Introducing new services that integrate physical stores and e-commerce
* (Specific examples) New implementation of in-store pickup (Click & Collect) and ORDER & PICK services, etc.
■Career Path
Upon joining, you will gain an understanding of our in-store and online businesses while supporting the advancement of existing service initiatives. We expect you to take on the role of Product Manager at an early stage. Your scope of work will extend beyond Japan; you will scale domestic initiatives globally to deliver new experiential value to customers worldwide.
Qualifications
■ Required Experience, Skills, and Abilities
・Experience in product management (ability to view products from the customer’s perspective; candidates with relevant experience)
・Experience planning and developing new e-commerce businesses or services at a corporate client or consulting firm
・Experience in content planning or implementing customer acquisition strategies for e-commerce services
■Desirable Experience, Skills, and Abilities
・Knowledge and understanding of the latest technologies and trends in the OMO space
・Experience in planning and developing omnichannel services or introducing new services to retail stores
・Knowledge and experience in system planning and development for in-house services
・Ability to accurately analyze the current situation based on performance metrics and sales data, and to formulate and execute subsequent strategies based on sound reasoning
・Strong leadership and communication skills to engage and motivate others
・English proficiency of 700 or higher on the TOEIC (as a guideline)
*The ability to handle business-level emails, conversations, and presentations is a plus
・Experience in product management (ability to view products from the customer’s perspective; candidates with relevant experience)
・Experience planning and developing new e-commerce businesses or services at a corporate client or consulting firm
・Experience in content planning or implementing customer acquisition strategies for e-commerce services
■Desirable Experience, Skills, and Abilities
・Knowledge and understanding of the latest technologies and trends in the OMO space
・Experience in planning and developing omnichannel services or introducing new services to retail stores
・Knowledge and experience in system planning and development for in-house services
・Ability to accurately analyze the current situation based on performance metrics and sales data, and to formulate and execute subsequent strategies based on sound reasoning
・Strong leadership and communication skills to engage and motivate others
・English proficiency of 700 or higher on the TOEIC (as a guideline)
*The ability to handle business-level emails, conversations, and presentations is a plus
Work Conditions
■Company Name
GU Co., Ltd.
■Employment Type
Full-time employee (permanent position, with a 3-month probationary period)
■Annual Salary Range
Approximately 7.04–11.00 million yen (Monthly Salary: 440,000–620,000 yen)
・Allowances: Commuting allowance; overtime pay provided based on grade
・Bonuses: Semi-annual bonuses twice a year, year-end bonus (eligibility and amount determined based on company performance and performance evaluations)
・Promotions twice a year (determined based on performance evaluations)
*Salary will be determined based on company regulations, taking into account your previous annual income and experience, and is not limited to the figures listed above
■ Working Hours
Flexible work hours or managerial/supervisory position
・Flexible Work Hours System: Standard daily working hours of 8 hours, 1-hour break, core hours from 9:00 AM to 2:00 PM, flexible hours from 6:00 AM to 9:00 AM and 2:00 PM to 8:00 PM; overtime work may occur
・Supervisory staff: Working hours are generally based on the department’s schedule and are left to the employee’s discretion
■ Days Off and Leave
Two days off per week (Saturdays and Sundays; public holidays are workdays), special leave (8 days granted per half-year, separate from paid leave), paid leave, and leave for weddings and funerals
■Insurance Coverage
Social Insurance (Health Insurance, Employees’ Pension Insurance, Employment Insurance, Workers’ Compensation Insurance, Long-Term Care Insurance)
■ Employee Benefits
Employee Stock Ownership Plan, Mutual Aid Association, 401(k), Partnered Employee Benefit Programs, Employee Discounts, Cafeteria, Dedicated Shuttle Bus (for commuting to the Ariake Office)
■ Other
・We actively recruit mid-career professionals across various Group companies (Fast Retailing, UNIQLO, GU, etc.). We would appreciate it if you could review the information below and consider applying.
- You may apply to multiple companies within the Fast Retailing Group simultaneously. However, please note that even if the selection process proceeds at multiple companies, you can only advance to the final selection stage for one position at a time.
- Based on your submitted resume and interview evaluations, we may suggest other companies or positions within the Fast Retailing Group.
・Secondhand Smoke Policy: Smoking is prohibited on the premises and indoors; we do not have designated smoking rooms. (Smoking is prohibited during working hours, including break times.)
GU Co., Ltd.
■Employment Type
Full-time employee (permanent position, with a 3-month probationary period)
■Annual Salary Range
Approximately 7.04–11.00 million yen (Monthly Salary: 440,000–620,000 yen)
・Allowances: Commuting allowance; overtime pay provided based on grade
・Bonuses: Semi-annual bonuses twice a year, year-end bonus (eligibility and amount determined based on company performance and performance evaluations)
・Promotions twice a year (determined based on performance evaluations)
*Salary will be determined based on company regulations, taking into account your previous annual income and experience, and is not limited to the figures listed above
■ Working Hours
Flexible work hours or managerial/supervisory position
・Flexible Work Hours System: Standard daily working hours of 8 hours, 1-hour break, core hours from 9:00 AM to 2:00 PM, flexible hours from 6:00 AM to 9:00 AM and 2:00 PM to 8:00 PM; overtime work may occur
・Supervisory staff: Working hours are generally based on the department’s schedule and are left to the employee’s discretion
■ Days Off and Leave
Two days off per week (Saturdays and Sundays; public holidays are workdays), special leave (8 days granted per half-year, separate from paid leave), paid leave, and leave for weddings and funerals
■Insurance Coverage
Social Insurance (Health Insurance, Employees’ Pension Insurance, Employment Insurance, Workers’ Compensation Insurance, Long-Term Care Insurance)
■ Employee Benefits
Employee Stock Ownership Plan, Mutual Aid Association, 401(k), Partnered Employee Benefit Programs, Employee Discounts, Cafeteria, Dedicated Shuttle Bus (for commuting to the Ariake Office)
■ Other
・We actively recruit mid-career professionals across various Group companies (Fast Retailing, UNIQLO, GU, etc.). We would appreciate it if you could review the information below and consider applying.
- You may apply to multiple companies within the Fast Retailing Group simultaneously. However, please note that even if the selection process proceeds at multiple companies, you can only advance to the final selection stage for one position at a time.
- Based on your submitted resume and interview evaluations, we may suggest other companies or positions within the Fast Retailing Group.
・Secondhand Smoke Policy: Smoking is prohibited on the premises and indoors; we do not have designated smoking rooms. (Smoking is prohibited during working hours, including break times.)
Location
Ariake Headquarters: 1-6-7 Ariake, Koto-ku, Tokyo, UNIQLO CITY
