■Recruitment Background
At the Fast Retailing Group, we view our e-commerce business not merely as a function of retail, but as a cornerstone of transformation—"making e-commerce our core business"—that enables customers to purchase the clothes they truly want, exactly when they want them. We are driving this transformation globally. Within this framework, delivery is a critical function that determines both the customer experience and the competitiveness of our e-commerce business.As we move forward with in-house e-commerce delivery services and the enhancement of our global systems, we are seeking individuals who can work in tandem with the E-Commerce Division and the Customer Center—which gathers customer feedback—to conceptualize and execute delivery services globally, based on an understanding of the ideal shopping experience.

■ Department Overview
The Global Supply Chain Management Department, to which you will be assigned, is responsible for designing and evolving the end-to-end flow of goods—from production to delivery to the customer—across all Fast Retailing Group brands, including UNIQLO.

In the e-commerce domain of this position, you will work closely with multiple internal departments—including e-commerce, product planning, inventory, the Customer Center, and IT—to design and implement the delivery system itself, starting from the question: “What kind of shopping experience do we want to deliver to our customers?” This is an environment where you can take a proactive role in building the foundation that supports business growth.

■Job Description
You will drive the planning and evolution of delivery functions based on e-commerce business plans, KPIs, and customer feedback. You will be responsible for multiple projects, such as the following:

・Aligning with e-commerce business strategies and customer experience guidelines, you will plan and design delivery services as a key function of the e-commerce business, and drive the development and improvement of operations—including in-house implementation
・Lead the development and refinement of globally scalable delivery operations and collaboration models in partnership with overseas business units and third-party delivery partners
・Identify challenges in the delivery domain based on customer feedback—such as product reviews received by the customer service center and various qualitative and quantitative data—and drive improvement projects
・Lead efforts to resolve challenges in the store delivery sector—including trunk transportation—and related projects aimed at optimizing inventory and transportation across e-commerce and brick-and-mortar stores

■Career Path
After gaining experience at our Japan headquarters—our global headquarters—you will have opportunities to take on a wide range of management challenges beyond just e-commerce delivery, such as serving as a logistics manager at the global headquarters or in overseas operations. We consider career development and internal transfers based on your aspirations and aptitude.

■ Required Experience, Skills, and Abilities
・Experience identifying fundamental challenges in the e-commerce delivery and operations domains based on quantitative performance data and qualitative information, and planning and driving improvement measures
・Experience viewing delivery and logistics not merely as operations, but as integral parts of the e-commerce business and customer experience, and proactively tackling challenges as a key stakeholder
・Experience driving projects in collaboration with stakeholders in various countries around the world and external partners

■Desirable Experience, Skills, and Abilities
・Experience collaborating with overseas business units or working on global projects
・Business-level English proficiency
・Knowledge of B2C business
・Understanding of e-commerce and logistics-related systems, such as TMS (Transportation Management System), WMS, and OMS

■Company Name
Fast Retailing Co., Ltd.

■Employment Type
Full-time Employee (Permanent position, with a 3-month probationary period)

■Annual Salary Range: 12 million–24.01 million yen (Monthly Salary: 670,000–1,100,000 yen)
・Allowances: Regional allowance, commuting allowance, overtime allowance, etc. (*All subject to company regulations)
・Bonuses: Semi-annual bonuses twice a year, year-end bonus (eligibility and amount determined based on company performance and performance evaluations)
・Promotions twice a year (determined based on performance evaluations)
*Salary will be determined based on company regulations, taking into account your previous annual income and experience, and is not limited to the figures listed above.

■ Working Hours
Flexible work hours or managerial/supervisory position
・Flexible work schedule
Standard daily working hours: 8 hours; Break: 1 hour
Core hours: 9:00 a.m. to 2:00 p.m.
Flexible hours…6:00 AM–9:00 AM and 2:00 PM–8:00 PM; overtime work may occur

・Supervisors
Based on the working hours of the employee’s department; left to the employee’s discretion

■ Days Off and Leave
Two days off per week (Saturdays and Sundays; national holidays are workdays) Annual paid leave, special leave and bereavement leave, childcare and family care leave systems, etc.
*In addition to paid leave, special leave is granted in the first and second halves of the fiscal year (the number of days granted varies depending on employment status and the company to which the employee belongs)

■Insurance Coverage
Social Insurance (Health Insurance, Employees’ Pension Insurance, Employment Insurance, Workers’ Compensation Insurance, Long-Term Care Insurance)

■Employee Benefits and Programs

Employee Stock Ownership Plan, Mutual Aid Association, Partnered Welfare Programs, Employee Discount Program, Cafeteria, Dedicated Shuttle Bus (for commuting to the Ariake Office), Defined Contribution Pension Plan

■Other
・Smoking is prohibited during working hours, including break times.
・Our company actively recruits mid-career professionals across various Group companies (Fast Retailing, UNIQLO, GU, etc.). We would appreciate it if you could review the information below and consider applying.
・You may apply to multiple companies within the Fast Retailing Group simultaneously. However, please note that even if you advance through the selection process at multiple companies, you can proceed to the final selection stage for only one position at a time.

・Based on your submitted resume and interview performance, we may contact you to discuss opportunities at other companies or for other positions within the Fast Retailing Group.

Ariake Headquarters: UNIQLO CITY, 1-6-7 Ariake, Koto-ku, Tokyo
*Your location may be changed to a location designated by the company, including overseas locations.