Fast Retailing Careers

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Marketing and Business Management

Global E-Commerce Site Operations and Management Project Manager

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Brand FAST RETAILINGFAST RETAILING
Location Ariake Headquarters: 1-6-7 Ariake, Koto-ku, Tokyo UNIQLO CITY
*Location may be changed to a location designated by the company, including overseas.
Update Dec, 26 2025

Job Description

■Recruitment Background
At the Fast Retailing Group, we are transforming our e-commerce business fundamentally, uniting globally to achieve "e-commerce as our core business" rather than treating it as just one retail operation. To create an e-commerce site that is easier for customers to use and more satisfying, we are seeking individuals who can efficiently and swiftly manage daily site operations, autonomously drive service improvements, and jointly lead the realization of e-commerce as our core business.

■Department Overview
The mission of the Global E-Commerce Operations team, where you will be assigned, extends beyond the production and operation of e-commerce sites for Fast Retailing Group brands like UNIQLO, GU, and PLST. It encompasses driving overall business growth and enhancing customer satisfaction. Through the management and improvement of digital content (images and product information) on each brand's e-commerce site, we effectively and accurately convey product value to customers.As the global headquarters, we also lead improvements to the operational workflows for managing global e-commerce sites and plan and execute global operations for introducing new features and services.

■Job Description
In this role, you will be responsible for optimizing operations, primarily in the creation of product detail pages, and improving content to create a more user-friendly shopping environment for customers visiting each brand's e-commerce site.

(1) Operational Optimization
・Operational and process improvements for registering product information
・Promoting automation/efficiency (requirement definition, operational coordination, development coordination)
・Project management within your team (e.g., major site-wide e-commerce update projects)

(2) E-commerce Site Content Improvement
・Planning and execution of improvement measures for information/content/features provided to customers, primarily on product detail pages
・Business process design and system development promotion to achieve the above

(3) Building and managing structures involving multiple contracted companies (dozens of personnel) and internal team members (several to under 10 individuals)

*The Job Description may change within the scope of tasks related to each headquarters department due to department transfers and organizational changes.

■Career Path
Initially, you will focus on improving operations and systems related to e-commerce site management. Future career development opportunities include becoming a team leader or manager, or a project leader/manager driving business transformation using IT. Transfers to different roles based on your preferences are also possible, enabling career development across a wide range of positions, including e-commerce.

Qualifications

■Required Experience, Skills, and Abilities
・Experience leading projects for business transformation, service/product improvement, etc., at a company with its own e-commerce site or proprietary IT products

■Preferred Experience, Skills, and Abilities
・3+ years of e-commerce site operation experience
・Experience operating an e-commerce site in the apparel industry or retail sector
・Experience in planning, implementing, and operating business automation
・Experience managing external contractors
・English proficiency (TOEIC score of 600 or higher preferred)

Work Condition

■Company Name
Fast Retailing Co., Ltd.

■Employment Type
Regular Employee (Indefinite term, with a 3-month probationary period)

■Annual Salary
・Annual Salary Range: ¥8,000,000 - ¥12,600,000 (Monthly Salary: ¥500,000 - ¥700,000)
・Allowances: Regional allowance, commuting allowance, overtime allowance, etc. (※All subject to company regulations)
・Bonuses: Semi-annual bonuses twice a year, year-end bonus (Payment and amount determined based on company performance and personnel evaluation)
・Promotions twice a year (determined based on performance evaluation)
*Salary will be determined based on company policy, taking into account your previous annual income and experience, not limited to the above.

■Working Hours
Flexible working hours system, or managerial/supervisory role
・Flextime system
Standard daily working hours: 8 hours, Break: 1 hour
Core hours: 9:00 AM to 2:00 PM
Flexible time: 6:00 AM to 9:00 AM and 2:00 PM to 8:00 PM (Overtime work may occur)
・Supervisory employees
Based on the working hours of the assigned department, determined by the employee

■Holidays & Leave
Two days off per week (Saturdays and Sundays; national holidays are workdays) Annual paid leave, special/bereavement leave, childcare/nursing care leave systems, etc.
※Special leave granted in the first and second halves of the year, separate from paid leave (number of days varies by employment type and company)

■Insurance Coverage
Social Insurance (Health Insurance, Employees' Pension Insurance, Employment Insurance, Workers' Accident Compensation Insurance, Long-Term Care Insurance)

■Employee Benefits
Employee stock ownership program, mutual aid association, affiliated welfare programs, employee discount system, cafeteria, dedicated shuttle bus (for commuting to Ariake Office / non-stop service from nearest stops at Shimbashi, Oimachi, Toyosu, and Tokyo International Exhibition Center to Ariake Office. Parking available.), defined contribution pension plan (full-time employees only), babysitter subsidy program, telecommuting system

■Other
・Passive Smoking Countermeasures: Smoking is prohibited on company premises and indoors. No designated smoking rooms are provided. (No smoking during working hours, including breaks.)
・Our company actively recruits mid-career hires across group companies (Fast Retailing, UNIQLO, GU, etc.). We encourage you to review the following information before considering your application.
- Simultaneous applications to multiple companies within the Fast Retailing Group are possible. However, please note that even if you progress in the selection process for multiple companies, you can only advance to the final selection stage for one position at a time.
- Based on your submitted resume and interview evaluations, we may discuss opportunities with other companies or positions within the Fast Retailing Group.

Location

Ariake Headquarters: UNIQLO CITY, 1-6-7 Ariake, Koto-ku, Tokyo
*Location may be changed to a location designated by the company, including overseas.

OPEN MID-CAREER POSITIONS