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Promotion of Sustainability in the Supply Chain

Last Updated: 2018.03.30
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Fair, Safe Working Environments

factory image

Fast Retailing's production structure features production initiatives in which Fast Retailing and its partner factories operate as a single entity. We strictly control the number of business partners so that both parties can share the same vision and philosophy and grow together.

In 2004 we enacted our Code of Conduct (CoC) for Production Partners, which we print in Japanese, English and Chinese. In an effort to align with international best practices and enhance the credibility of our social compliance program, we revised our CoC for production partners in September, 2016 in collaboration with the Fair Labor Association.
Workplace monitoring is conducted at our partner factories to ensure compliance with the CoC. Third-party inspection agencies are brought in to audit workplace environments. We then convey their findings to our partner factories. Sustainability department members personally visit all factories requiring improvements to identify the root causes of the problems and implement corrective measures on site in cooperation with our partner factories. Our partner factories are required to sign the CoC and comply with the terms therein.

Code of Conduct for Production Partners

・Legal Requirements
・Prohibition of child labor
・Prohibition of forced labor
・Prohibition of oppression and harassment
・Prohibition of discrimination
・Guidelines on health and safety
・Guidelines on the right to form unions
・Guidelines on wages and benefits
・Guidelines on working hours
・Guidelines on environmental protection
・Guidelines on internal regulations
・Monitoring and strict compliance with the Code of Conduct
・Corrective Action
・Guidelines on subcontracting and procurement
・Strengthening transparency and integrity

PDF 生産パートナー向けのコードオブコンダクト (264KB)

PDF Fast Retailing Group Code of Conduct for Production Partners (225KB)

PDF 生产合作伙伴行为准则 (158KB)

Appointment and Training of Representatives


In the ideal supply chain, partner factories are able to maintain−without Fast Retailing's monitoring and guidance−a working environment that creates value for both the factory and its employees. That is why Fast Retailing works with partner factories to improve their management capacity, helping them to create their own internal auditing systems and requiring the appointment of on-site representatives.

Fast Retailing's Sustainability department also holds regular training sessions at its production offices for these representatives. Trainees study workers' rights, health and safety management, the value of improving working conditions, and also share good practices for other trainees to consider applying at their own factories.

Employee Hotlines at Partner Factories

Also essential to improving working conditions at partner factories is a feedback mechanism that allows employee input to be heard and addressed fairly, without fear of repercussion. As part of workplace monitoring, Fast Retailing has begun to assess whether partner factories have an employee hotline (complaints handling system), and how effectively and frequently they are used.

California Transparency in Supply Chains Act of 2010 (SB 657) and Modern Slavery Act 2015

Statement of Fast Retailing Co., Ltd. and other relevant group companies ("Fast Retailing")

At Fast Retailing, we are committed to creating truly great clothing and bringing joy of wearing clothes to customers all over the world. The concept of providing truly great clothing includes maintaining integrity, respecting human rights, and caring for the environment.
This statement has been published pursuant to the California Transparency in Supply Chains Act of 2010 (SB 657) and the Modern Slavery Act 2015 for the financial year ending 31st August 2017. It sets out the steps taken by Fast Retailing to ensure that slavery and human trafficking is not taking place in our supply chains or in any part of our business.

Our Business and Supply Chains

Fast Retailing is an apparel retailer with operations in Japan and around the world, with the UNIQLO casual wear brand at its core. Approximately 90% of UNIQLO production takes place in the countries where we have production offices - namely China, Vietnam, Indonesia, Bangladesh, Turkey and India. Through strong partnership with partner factories, Fast Retailing strives to create working environments, where legal rights are protected, human rights are ensured, and employees can work in a safe and healthy environment.


We have published our commitment in our Social Responsibility Policy in our supply chain:

Consistent with our commitment, we conduct a continuous risk assessment of our supply chain for understanding human rights issues, including human trafficking and slavery. We regularly review relevant reports published by organizations that address human rights issues and interact with private specialists such as auditing firms and consultants to keep our knowledge and information up to date.

We also enacted the Code of Conduct for Production Partners ("CoC"), which is based upon principles of ethical business practices and human rights. The CoC explicitly prohibits the use of child labor, forced labor, human trafficking, and coercion and harassment and requires compliance with applicable laws and regulations. We require our partner factories to certify and agree to our CoC.

Due Diligence and Audits

We engage external auditing firms to perform announced and unannounced monitoring to evaluate compliance with our CoC that also includes requirements for factories' grievance mechanism. Factories are required to address and correct any non-conformance issues identified during monitoring or follow-up monitoring. Failure to address and correct violations of our CoC can result in a reevaluation of our business relationship with the factory, including potential termination of such business relationship. Our program focuses on continuous improvement by identifying root causes and engaging in close consultation with each factory.


We are striving to enhance transparency of our supply chain and in 2017 we published UNIQLO and GU's core partner factory list:

Training and Capacity Building

Employees and management responsible for sourcing finished goods and materials are trained and instructed regarding factory monitoring results. They are also provided with training toward raising awareness of the importance of human rights and environmental issues in supply chains. We also conduct regular trainings for our partner factories as well.

For further information please visit our website: http://www.fastretailing.com/eng/

Tadashi Yanai
Chairman, President and CEO
Fast Retailing Co., Ltd.
30th March 2018

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