Last Updated: 2010.03.05
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Cultivating Global Managers
FAST RETAILING has established the FR Management and Innovation Center to train and nurture globally competent management candidates. We are hiring young and talented people from around the world regardless of nationality to be future management directors. We have already launched entirely new programs that enable us to monitor the progress of management candidates, provide appropriate opportunities and motivate candidates to take initiatives to enhance their own growth. We do this with the aim of nurturing 200 global management candidates.
UNIQLO University
UNIQLO also established its UNIQLO University in 2000 for the training and development of store staff. With the objective of creating ideal personnel for stores and headquarters, we systematically support the career progression of employees through training courses for new store managers, improving services and career development. We also have systems to meet individual career goals, such as the Employee Franchise Scheme for employees starting their own business as a UNIQLO franchise storeowner and the Superstar Store Manager Program for distinguished store managers working toward having more authority and greater responsibilities.
Training programs at the headquarters
At the head office, employees have access to a variety of training programs designed to give them the skills needed to become team leaders, division managers and even senior executives. To provide basic problem-solving skills, there is a framework logic tree course and a program for giving supervisors the proper mindset and approach to their work. Both are coaching programs that last six months. Managers who complete the course gain new insights into their work and can better communicate with the people they supervise.
Employee Franchise Program
UNIQLO's employee franchise program permits employees to set up an independent company and operate a UNIQLO store as a franchisee. Thus far, 8 UNIQLO store managers have used this system to become independent franchise owners.
The "superstar" store manager designation is reserved for individuals who have greater authority than ordinary store managers. Through the operations of their stores, these managers are expected to quickly identify problems and issues that concern the entire UNIQLO organization, and then play a part in finding solutions. Basically, our goal is to select people with the skills to set standards for all our stores and thus to have a positive impact on the entire company.
