The UNIQLO System of Product and Safety Control

UNIQLO has selected the most stringent of existing safety standards in countries and regions where we conduct business, including the United States and the European Union, and incorporated them into the UNIQLO Global Quality and Safety Standards. Quality and safety control staff within the Production Department at the headquarters and Shanghai Office take the lead in a collaborative effort with partner factories in confirming compliance for all UNIQLO products. Information gathered in this process is shared with related departments, and the Customer Care for Product Quality Department handles responses to customer inquiries. UNIQLO also distributes a monthly safety report across the entire company for training staff engaged in the planning, design and production of products and for improving product quality.

From 2000, UNIQLO has been sending takumi (artisans with extensive experience in the world-leading Japanese textile industry) to factories to provide technical guidance, process management and personnel development at production sites.
Currently, 31 takumi, engaged in the areas of either materials or sewing, play important roles in China and other production locations.