Last Updated: 2011.02.28
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Product Recalls
Fast Retailing prides itself in assuring the quality of our products delivered to customers in perfect condition. If a defective product is found, the headquarters and local offices will investigate the condition of the defect immediately with a system to designate the factory where the defective product was produced. This system enables us to find and remove the causes so that we can immediately disclose the information, playing a great role in providing safe and reliable products.
Although we do everything possible to ensure the quality of our products, we have conducted several product recalls. UNIQLO takes this situation very seriously. Our quality and safety control team is at the core of our efforts to prevent such problems from recurring. We are working to raise product quality and safety levels even higher in order to earn the trust of all our customers.