Last Updated: 2008.02.26
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Basic Approach
We value communication with our customers. Many suggestions and other useful feedback we receive from customers every day are used wherever possible to improve our products and services.
We strive to ensure high quality and safety for our products from the stage of material selection to production and distribution and to serve our customers with heartwarming manner.
Our Initiatives
For Improving Customers Satisfaction
Customers’ Voices
UNIQLO has a Customer Service Desk section on our Website that allows customers to contact us by e-mail, telephone, and other means...
- Improving Service
As one way to strengthen service in our stores, UNIQLO has established the position of service attendant at...
- Barrier-Free Stores
All UNIQLO stores display assistance dog seals to let customers know that we are prepared to serve individuals who rely on these dogs. We also...
- To Strengthen Customer Service
UNIQLO USA, Inc. created the acronym, U.N.I.Q.L.O., aiming to...
Quality and Safety Control
- UNIQLO's Initiatives for Quality and Safety Control
At UNTIL, we work hard to ensure product quality and safety based on the strictest standards so that...
