HOME > Social Responsibility > For Our Business Partners > Building Better Partnerships

Building Better Partnerships

Last Updated: 2011.02.28
to Japanese page

The Business Ethics Committee

To develop equal and friendly relationships with its business partners, UNIQLO CO., LTD. established the Business Ethics Committee and formulated its Guidelines for the Prevention of Improper Behavior Based on Superior Bargaining Positions* in 2004. This was intended to raise employee awareness and review corporate activities to eliminate wrongdoing. The committee initiated the Fast Retailing group-wide projects in FY 2009. The manager of the CSR Department heads the committee, comprised of full-time and external auditors, corporate lawyers, and representatives of relevant departments.

In FY 2010, 53 cases were received by the committee. As a result, we examined whether any contracts were unilaterally terminated or reduced in scope and whether financial burdens were being fairly divided after certain conflicts emerged. We conducted hearings for both our company and business partners, and examined all the facts before coming to a decision or making results known.

* Improper Behavior Based on Superior Bargaining Positions: Abuse of superiority in a position to the disadvantage of another party or parties, including the imposition of unreasonable terms that would not be accepted in equal partnership(s).

Building Better Partnership

The UNIQLO Guidelines for Prevention of Improper Behavior Using Superior Positions

Objective::
To prevent improper behavior by Fast Retailing employees involving transactions with other companies, as Fast Retailing aims to be an organization that meets global standards for corporate behavior.
Substance:
Policy to prevent improper behavior concerning transactions with other companies and to establish necessary and appropriate internal procedures.
Sample item:
Employees shall not make one-sided revisions to contract terms or one-sided decisions to downsize or terminate a business relationship, and shall not make improper demands for loss compensation.

Business Partner Survey

Every fiscal quarter, Fast Retailing CO., LTD. and UNIQLO CO., LTD. survey all departments to identify any issues that may have arisen with business partners. An annual business partner survey has also been administered since FY 2003 to confirm whether partners experienced problems with any employee or anyone in management during the year.

Top of page